Disclaimer

The information, plans, and services provided on the ONE SMART SHIELD website are for general purposes only. By accessing or using our website and services, you agree to the terms outlined in this Disclaimer.

1. Not an protection service Company

We provide repair and service benefits in partnership with authorized service centers and technical partners.

2. No Guarantee of Outcomes

While we strive to provide accurate and updated information, we do not guarantee:

• 100% accuracy of website content
• Exact timelines for repairs
• Availability of specific spare parts
• Uninterrupted access to our website
• Instant service request approvals

Actual results may vary depending on:

• Device condition
• Part availability
• Third-party service partner timelines
• Customer documentation
• Technical verification reports

3. Third-Party Services

We may use third-party partners for:

• Device repairs
• Pick-up and delivery
• Payment processing
• Technical inspections

ONE SMART SHIELD is not responsible for:

• Errors made by third-party providers
• Delays caused by logistics or service centers
• Actions taken by external technicians or partners

Third-party websites or links on our website are not controlled by us. We are not responsible for their content, policies, or data practices.

4. No Professional Advice

All information on this website (including plan details, FAQs, blogs, or guidance) is for general purposes only. It should not be treated as professional, legal, or financial advice.

5. Limitation of Liability

ONE SMART SHIELD will not be responsible for:

• Data loss during repair
• Device malfunction after unauthorized repair
• Any financial loss, personal loss, or indirect damage
• Loss caused due to customer mistakes or incorrect information
• Issues caused by customer misuse or negligence

6. Accuracy of Information Provided by Customer

All services depend on the information given by the customer. If the customer provides:

• Incorrect IMEI
• Wrong device details
• Fake invoices
• False damage descriptions
• Tampered photos or videos

The plan or service request may be cancelled without any refund.

7. Website Availability

We try our best to keep the website available at all times. However, we do not guarantee uninterrupted availability due to:

• Maintenance work
• Technical issues
• Server problems
• Third-party outages

We are not liable for losses caused by temporary downtime.

8. Changes to Information

All plan details, prices, services, and terms may change without notice. We reserve the right to update or modify:

• Website content
• Service plans
• Policies
• Pricing

It is the user's responsibility to check this page regularly.

9. User Responsibility

By using our website or buying a plan, you agree to:

• Read all plan details carefully
• Provide correct information
• Use the device responsibly
• Follow all service request procedures accurately